Returns & Exchanges

At Bathmate, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all unworn items with original tags attached. If your new look isn't quite right, our streamlined process ensures a quick exchange or full refund to your original payment method.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the unwashed and unworn garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Attach the Shipping Label

  Print the prepaid shipping label provided by our portal and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.